Return and Refund Policy

At WellSupplie, we want you to be completely satisfied with your purchases. If for any reason you are not satisfied with your purchase, please read our return and refund policy below:

Returns:

  1. Damaged or Defective Products:

    • If you receive a damaged or defective product, please contact us immediately upon receipt of the item.
    • We may request evidence such as photographs of the damaged or defective product to process your return.
    • Once the damage or defect is confirmed, we will provide instructions for returning the item and offer a replacement or a full refund, including any shipping charges incurred.
  2. Incorrect or Incomplete Orders:

    • If you receive an incorrect item or an incomplete order, please notify us within [number] days of receiving your package.
    • We will arrange for the correct item to be sent to you or issue a full refund, including any shipping charges incurred.

Exchanges:

  • We do not offer exchanges for products. If you wish to exchange a product for a different item, please follow the return process outlined above and place a new order for the desired item.

Refunds:

  • Refunds will be issued to the original payment method used for the purchase.
  • For damaged, defective, or incorrect products, refunds will include any applicable shipping charges.
  • Please allow [number] business days for the refund to be processed after we receive the returned item.

Conditions for Returns and Refunds:

  • To be eligible for a return and refund, the product must be unused, unopened, and in its original packaging.
  • Returns must be initiated within [number] days of receiving the product.
  • We reserve the right to refuse returns or refunds if the product does not meet the above conditions or if the return is not initiated within the specified timeframe.

Contact Us:

If you need to return a product or request a refund, please contact us at [provide contact information]. Our customer service team will guide you through the return process and address any concerns you may have.

Policy Updates:

We reserve the right to update or modify our return and refund policy at any time without prior notice. Changes will be effective immediately upon posting to our website.

By making a purchase from WellSupplie, you agree to abide by the terms and conditions of this return and refund policy.

Thank you for shopping with us!

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